Rest Assured Getaways Privacy Policy.
Effective Date: November 17, 2023
Rest Assured Getaways LLC (referred to as "we," "our," or "us") values your privacy and is committed to protecting your personal data. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website [restassuredgetaways.com] and use our services, in compliance with applicable laws and regulations, including The Campaign Registry (TCR) regulations.
1. Information We Collect
We collect various types of information to provide you with the best possible experience when using our services. This includes:
Personal Identifiable Information (PII):
Name
Email address
Phone number
Mailing address
Payment details (e.g., billing information)
Non-Personal Information:
IP address
Browser type and version
Operating system
Usage data and browsing patterns on our website
2. Purpose of Data Collection and Legal Basis
We collect and process your personal data for specific and legitimate reasons, which include:
Provision of Services: To facilitate bookings, manage your stay, and provide customer support.
Communication: To send service-related updates, respond to inquiries, and deliver promotional offers (only with your consent).
Compliance and Legal Obligations: To comply with legal requirements, such as record-keeping and reporting.
Legitimate Interests: To enhance our services, improve customer experience, and conduct analysis for business performance.
3. Use of Collected Information
Your personal data is used to:
Facilitate and personalize your booking experience.
Communicate important information regarding your stay, including confirmations and check-in/check-out details.
Provide customer service and respond to your requests.
Send SMS notifications with your explicit consent, including promotional and service-related messages.
SMS Consent and Handling:
By providing your phone number, you consent to receiving SMS communications for service updates or promotions.
Your phone number and SMS consent data will not be shared with third-party vendors or partners in accordance with TCR regulations, which prohibit the distribution of this information.
4. Data Sharing and Disclosure
Rest Assured Getaways LLC does not share your personal information, including phone numbers and SMS consent, with third-party vendors or external entities unless:
Required by law or to comply with legal obligations.
Necessary to protect the safety, rights, or property of our company or others.
We may use trusted service providers for essential business operations (e.g., payment processing) who are bound by strict confidentiality agreements and data protection obligations.
5. Customer Rights and Data Choices
You have the following rights concerning your personal data:
Access and Portability: You can request a copy of the personal data we hold about you.
Correction: You may request the correction of inaccurate or incomplete data.
Deletion: You have the right to request that we delete your data, subject to legal and operational requirements.
Opt-Out: You may opt out of receiving marketing communications at any time by following the unsubscribe link or contacting us directly.
Revocation of Consent: You may withdraw your consent for SMS communications at any time.
6. Security Measures
We prioritize the security of your personal information and employ robust measures to protect against loss, misuse, unauthorized access, disclosure, alteration, or destruction. Our security practices include:
Encryption: Data is encrypted during transmission using secure socket layer (SSL) technology.
Access Control: Restricted access to personal data based on job function and need.
Regular Audits: Routine assessments and updates to our security protocols.
Secure Storage: Data is stored on secure servers protected by advanced security protocols.
7. Updates to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or for legal, technical, or regulatory reasons. Updates will be posted on this page, and the "Effective Date" will be updated accordingly. We encourage you to review this page regularly for any changes.
8. Contact Us
If you have any questions or concerns regarding this Privacy Policy or our data handling practices, please contact us at:
Rest Assured Getaways LLC
Email: contact@restassuredgetaways.com
By using our website or services, you acknowledge that you have read and agree to the terms of this Privacy Policy.
This Privacy Policy was last updated on November 22, 2024.
Rest Assured Getaways Terms & Conditions
Effective Date: November 17, 2023
1. Introduction
Welcome to Rest Assured Getaways LLC (referred to as "we," "our," or "us"). These Terms and Conditions (“Terms”) govern your access to and use of www.restassuredgetaways.com including any services, products, or content provided by us. By using our services, you agree to these Terms.
2. Acceptance of Terms
By accessing or using our services, you confirm that you accept these Terms and agree to comply with them. If you do not agree, please refrain from using our platform.
3. User Responsibilities and Conduct
You agree to use our platform responsibly and adhere to the following guidelines:
• Do not engage in unlawful, abusive, or inappropriate behavior.
• Do not misuse the platform or attempt to interfere with its functionality.
• Provide accurate information and maintain the confidentiality of your account.
4. Intellectual Property Rights
All content, trademarks, logos, and other intellectual property on the platform are owned by Rest Assured Getaways LLC or its licensors. Users may not copy, reproduce, or distribute our materials without prior written consent.
5. Account Information and Security
You are responsible for maintaining the confidentiality of your account credentials and for all activities conducted under your account. Notify us immediately if you suspect unauthorized access.
6. Payment Terms
1. Booking Payments: Full payment is required at the time of booking for short-term rentals secured through our website.
2. Consultation Services: Payment details, including deposits and balances, will be agreed upon at the time of scheduling.
3. Third-Party Platforms: Bookings made through third-party platforms are subject to the payment terms outlined by those platforms.
4. Refunds and Cancellations: Refund eligibility for direct bookings and consultations will depend on the terms communicated at the time of purchase.
5. Security Deposits: Certain bookings may require a refundable security deposit, which will be returned within 30 days after checkout, provided no damages or additional fees are incurred.
6. Payment Methods: Accepted payment methods include credit card, PayPal, Zelle, Zillow payments.
7. Privacy and Data Collection
We respect your privacy. For details on how we collect, use, and protect your data, please review our Privacy Policy.
8. Limitation of Liability
Rest Assured Getaways LLC is not liable for any direct, indirect, incidental, or consequential damages arising from your use of our services, except as required by applicable law.
9. Termination or Suspension of Services
We reserve the right to suspend or terminate your account at our discretion for violations of these Terms or other harmful activities.
10. Governing Law and Dispute Resolution
These Terms are governed by the laws of CA, USA. Any disputes shall first be resolved through mediation. If unresolved, disputes will proceed to arbitration as per California Arbitration Act (CAA) under California Code of Civil Procedure §§ 1280–1294.2.
11. Changes to Terms
We may update these Terms from time to time. Any changes will be effective upon posting, and users will be notified via website notice. Continued use of the platform after changes constitutes acceptance of the updated Terms.
12. Contact Information
If you have questions or concerns about these Terms, please contact us at:
Email: contact@restassuredgetaways.com
SMS Terms & Conditions
Consent for SMS Communication
By opting in to receive SMS communications, you consent to receive messages from Rest Assured Getaways as described below. Your information will not be shared with third parties or affiliates.
Types of SMS Communications
You may receive text messages related to booking confirmations, promotional offers, updates on services, etc.
Frequency
Message frequency varies.
Fees
Standard message and data rates may apply based on your carrier plan.
Opt-in Process
To opt-in for SMS communications:
• Fill out the opt-in forms available on our website at https://www.restassuredgetaways.com/general-3.
Opt-out Process
To stop receiving SMS communications:
• Reply “STOP” to any SMS message received.
• Upon opting out, no further messages will be sent unless you opt in again.
Privacy
For more information on how we handle your data, please see our Privacy Policy.
These Terms & Conditions last updated on November 22, 2024.